IM (Instant Messaging)

From NENA Knowledge Base

IM (Instant Messaging) is a method of communication, generally using text, in which more than a character at a time is sent between parties nearly instantaneously.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

NENA-STA-010, NENA i3 Standard for Next Generation 9-1-1