An MOU (Memorandum of Understanding) is a document written between parties to cooperatively work together on an agreed-upon project or meet an agreed-upon objective.
Also known as:
MOA (Memorandum of Agreement)
Mutual Aid Agreement
Written agreement between agencies and/or jurisdictions in which they agree to assist one another upon request, by furnishing personnel and equipment.
Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.
NENA-INF-012, NENA Inter-Agency Agreements Model Recommendations Information Document