From NENA Knowledge Base

Multimedia is the combined use of several media types such as text, graphics, drawings, still and moving images (Video), animation, audio, and any other media where every type of information can be represented, stored, transmitted and processed digitally.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

NENA-INF-041, NENA NG9-1-1 Operational Impacts on the PSAP Information Document