RMS (Records Management System)

From NENA Knowledge Base

In regard to Public Safety, Records Management Systems (RMS) are often interfaced to public safety communication centers. RMSs are sometimes accessed directly through computer systems deployed within communication centers for research and analysis purposes. Records Management Systems contain highly confidential information such as criminal activity, ongoing investigations, personal medical data, and the location of valuable items and other confidential information.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

NENA-REQ-001, NENA Next Generation 9-1-1 Public Safety Answering Point Requirements