Selective Routing

From NENA Knowledge Base

Selective Routing is the process by which 9-1-1 calls/messages are routed to the appropriate PSAP or other designated destination, based on the caller’s location information, and may also be impacted by other factors, such as time of day, call type, etc. Location may be provided in the form of an MSAG-valid civic address or in the form of geo coordinates (longitude and latitude). Location may be conveyed to the system that performs the selective routing function in the form of ANI or pseudo-ANI associated with a pre-loaded ALI database record (in Legacy 9-1-1 systems), or in real time in the form of a Presence Information Data Format – Location Object (PIDF-LO) (in NG9-1-1 systems) or whatever forms are developed as 9-1-1 continues to evolve.

Related Terms:

SRDB (Selective Routing Database)

The routing table that contains telephone number to ESN relationships which determines the routing of 9-1-1 calls.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

NENA-STA-027, NENA E9-1-1 PSAP Equipment Standards