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In NG9-1-1, an Agent is an authorized person - employee, contractor or volunteer, who has one or more roles, in an Agency. An Agent can also be an automaton in some circumstances (e.g. an IMR answering a call). |
In NG9-1-1, an Agent is an authorized person - employee, contractor or volunteer, who has one or more roles, in an Agency. An Agent can also be an automaton in some circumstances (e.g. an IMR answering a call). |
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[[Category:Glossary]] |
Revision as of 16:46, 26 June 2017
In NG9-1-1, an Agent is an authorized person - employee, contractor or volunteer, who has one or more roles, in an Agency. An Agent can also be an automaton in some circumstances (e.g. an IMR answering a call).