NENA NG9-1-1 Go-To Handbook: Difference between revisions

The purpose and scope of this document is to provide guidance to help [[9-1-1 Authority|9-1-1 Authorities]] create a smooth, timely and efficient project management approach and transition plan to accomplish implementation of NG9-1-1. A considerable trove of written material and standards exists about the topic of NG9-1-1 within NENA, [[APCO (Association of Public Safety Communications Officials)|APCO]], and other standards and industry organizations. An oft stated question is, “where does one start to gain a more complete understanding of all the materials?” This reference document can assist in answering this question. To navigate amongst the many NG9‑1‑1 reference materials, which are dispersed in various online web site locations, can be a daunting task for a new reader to the subject of NG9-1-1, and sometimes even so for a seasoned industry professional. Various topic areas relevant to NG9‑1‑1 are listed in this document to orient a 9-1-1 Authority person in search of context specific information. The topic area contains a very brief description and a list of references is given. The references contain a pointer to the most relevant portions of the referenced document for a reader to focus on to gather an understanding of that topic area. The reference pointers are just a beginning shortcut for a reader to focus on, as only a complete reading of the materials referenced can fully provide the background information a reader should understand to make an orderly and progressive transition to NG9-1-1.