Call Handling: Difference between revisions

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Revision as of 12:43, 2 March 2018 (view source) MikeVislocky (talk \| contribs) (Added definition from approved document.)		Latest revision as of 18:26, 9 January 2024 (view source) MikeVislocky (talk \| contribs) (Delete links in Glossary category to landing pages)
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Line 1: A'''''Call Handling''''' is a Functional Element concerned with the details of the management of calls. It handles all communication from the caller. It includes the interfaces, devices and applications utilized by the Agents to handle the call. ~~== Relevant NENA Documents ==~~ ~~[http://www.nena.org/?NG911_PSAP_REQ NENA/APCO Next Generation 9-1-1 PSAP Requirements NENA/APCO-REQ-001]~~ {{RelevantNENADocs}} '''NENA-REQ-001''', NENA Next Generation 9-1-1 Public Safety Answering Point Requirements [[Category:Glossary]]