Call Handling: Difference between revisions

Call Handling (view source)

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Revision as of 00:17, 23 October 2020 (view source) MikeVislocky (talk \| contribs) m (Text replacement - "{{RelevantNENADocs}}" to " {{RelevantNENADocs}}") ← Older edit		Latest revision as of 18:26, 9 January 2024 (view source) MikeVislocky (talk \| contribs) (Delete links in Glossary category to landing pages)
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Line 1: A'''''Call Handling''''' is a Functional Element concerned with the details of the management of calls. It handles all communication from the caller. It includes the interfaces, devices and applications utilized by the Agents to handle the call. {{RelevantNENADocs}} ~~{{RelevantNENADocs}}[http://www.nena.org/?NG911_PSAP_REQ NENA/APCO Next Generation 9-1-1 PSAP Requirements NENA/APCO-REQ-001]~~ '''NENA-REQ-001''', NENA Next Generation 9-1-1 Public Safety Answering Point Requirements [[Category:Glossary]]