ESGW (Emergency Services Gateway)

From NENA Knowledge Base

The Emergency Services Gateway (ESGW) is the signaling and media interworking point between the IP domain and conventional trunks to the E9-1-1 SR that use either Multi-Frequency (MF) or Signaling System No. 7 (SS7) signaling. The ESGW uses the routing information provided in the received call setup signaling to select the appropriate trunk (group) and proceeds to signal call setup toward the SR using the ESQK (Emergency Services Query Key) to represent the Calling Party Number/Automatic Number Identification (ANI) information.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.


  • NENA 03-507, ESQK Guidelines for VoIP to E9-1-1 Connectivity
  • NENA 03-503, NENA SS7 Guidelines for Wireline and VoIP Emergency Services Gateway Interconnection to 9-1-1 Selective Routers